“We really thought carefully about it and wanted to find a special environment where we really could grow these teams and grow these careers and work with customers, work with people who use Facebook.”
Facebook head of online operations Brady Burnett, on why the Silicon Valley-based social network has chosen to exile its customer-service drones to Austin, KVUE, 12 March 2010
Ditherati: See the Digerati Dither, Daily 