WE MINIMIZE THE MEAN TIME BETWEEN FAILURES

“The speed to access content, market information, and execution was markedly faster electronically than through a human.”

ETrade CEO Christos Cotsakos, in deep denial about the reliability of his company’s online trading service under stress, Wired News, 29 October 1997

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YEAH, YEAH, WE’VE HEARD OF KICKBACKS BEFORE

“We will now benefit from the manufacturing economies of scale that Intel provides so that we buy components from them at far lower costs than would otherwise have been the case.”

Bruce Claflin, senior vice president at Digital Equipment, on the economic rewards of getting bought out of the chipmaking business, Yahoo/Reuters, 27 October 1997