“When people ask me, are you a retailer or an Internet company, I say, ‘Yes.’”
Amazon.com CEO Jeff Bezos, keeping his business plan intentionally vague, Newsweek, 29 November 2004
Archive for November, 2004
WE SELL DESSERT TOPPINGS AND FLOOR WAX!
November 30, 2004PLUS OR MINUS?
November 30, 2004“We found that customers didn’t want an integrated, all-in-one solution. No matter what we integrated, they wanted something different.”
HP executive Nora Denzel, on the company’s prolonged incompetence at coming up with products customers wanted to buy, News.com, 29 November 2004
SPECIFICALLY, THE PART WITH CREDIT CARDS
November 24, 2004“Apple’s stores have always been about being more than a store. Our goal is to be part of people’s lives.”
Apple retail chief Ron Johnson, on getting closer to customers’ wallets, Macworld UK, 18 November 2004
