Archive for November, 2004

WE SELL DESSERT TOPPINGS AND FLOOR WAX!

November 30, 2004

“When people ask me, are you a retailer or an Internet company, I say, ‘Yes.’”

Amazon.com CEO Jeff Bezos, keeping his business plan intentionally vague, Newsweek, 29 November 2004

PLUS OR MINUS?

November 30, 2004

“We found that customers didn’t want an integrated, all-in-one solution. No matter what we integrated, they wanted something different.”

HP executive Nora Denzel, on the company’s prolonged incompetence at coming up with products customers wanted to buy, News.com, 29 November 2004

SPECIFICALLY, THE PART WITH CREDIT CARDS

November 24, 2004

“Apple’s stores have always been about being more than a store. Our goal is to be part of people’s lives.”

Apple retail chief Ron Johnson, on getting closer to customers’ wallets, Macworld UK, 18 November 2004

YET ANOTHER POLE-CLIMBER RISING UP THE RANKS

November 23, 2004

“I have the music from ‘Priscilla, Queen of the Desert.’”

SBC CEO Ed Whitacre, revealing a bit too much about the contents of his iPod,

SEX CHAT, TED, IT’S ALL ABOUT SEX CHAT

November 23, 2004

“People were not signing up for AOL or canceling it because of news and sports and search.”

America Online vice chairman Ted Leonsis, rediscovering for what has to be the tenth time that subscribers don’t care about content, The New York Times, 22 November 2004

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