“The Skype system has not crashed or been victim of a cyber attack. We love our customers too much to let that happen.”
Skype employee Villu Arak, on how the eBay-owned Internet phone service hated its customers so much that it let a software glitch prevent them from using it, Skype Heartbeat blog, 16 August 2007
Ditherati: See the Digerati Dither, Daily 