“We deploy a small agent onto the customer collection point — the firewall, or the syslog server. The agent is a small piece of software that collects, compresses, signs and encrypts the data before forwarding it to us.”
Symantec security executive Jeff Ogden, on how his company’s software phones home, News.com, 28 November 2005
Ditherati: See the Digerati Dither, Daily 