CUSTOMER REPAYMENTSHIP MANAGEMENT

August 2, 2001

“We’re doing a much more thorough job of reviewing the customers than we had in the earlier days.”

Exodus CEO Ellen Hancock, on how it’s a lot easier to screen out near-bankrupt dot-coms, now that most of her company’s customer base has dried up and blown away with the wind, News.com, 2 August 2001

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