IT’S A CROSS BETWEEN A DEBTOR’S PRISON AND A LUXURY SPA

“We began to think of our clients as a community and this [credit card] is their community membership card.”

Merrill Lynch vice chairman John L. Steffens, on his firm’s philosophical shift from trade-till-you’re-paid to shop-till-you-drop, The New York Times, 8 October 1999

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