AFTER WE OUTSOURCED OUR INFRASTRUCTURE, THINGS GOT REALLY WILD

“This all started when HBC underwent a strategic assessment of the technology requirements to ensure our ability to compete and win in the emerging e-enabled world.”

Hudson’s Bay CEO George Heller, on the crazy shenanigans that led the three-century-old retailer online, San Jose Mercury News, 6 July 2000

I’VE GOT DUSTY COMMUNICATOR BOXES TO PROVE IT, TOO

“In retrospect, the software industry itself is a big fluke.”

Netscape cofounder and Loudcloud chairman Marc Andreessen, who’s planning on avoiding paying for as much software as he can get away with at his new company, Redherring.com, 5 July 2000

NO ALTERNATIVE

“The recording industry has a lot of reasons to stop [Napster], not because it is hurting CD sales, but because it is an alternative distribution channel for artists.”

Napster lawyer David Boies, defending the music-swapping directory service against a record-label suit by pretending, unconvincingly, that he gives a damn about musicians, The Washington Post, 4 July 2000

WE’RE JUST GETTING STARTED SCREWING CONSUMERS

“If you think of SDMI as the body that will specify the last screw that is needed to make products, you have the wrong perception of SDMI.”

Secure Digital Music Initiative head Leonardo Chiariglione, on his organization’s role in the music industry’s battle against online consumers, Wired News, 3 July 2000

WHERE THERE’S SMOKE, THERE’S A BURN RATE

“It’s absolutely true that we have a lot of operating leverage as a result of our fixed investment in these distribution centers that we are not fully utilizing.”

Amazon.com CEO Jeff Bezos, whose e-commerce empire continues to spend more money than it takes in, as evidenced by its January decision to lay off some 150 employees it wasn’t fully utilizing, Business Week Online, 30 June 2000