“The Skype system has not crashed or been victim of a cyber attack. We love our customers too much to let that happen.”
Skype employee Villu Arak, on how the eBay-owned Internet phone service hated its customers so much that it let a software glitch prevent them from using it, Skype Heartbeat blog, 16 August 2007
“If there’s one thing I’ve learned during my time as CEO here at Technorati is that making tough choices is a daily reality. But some choices are tougher than others, particularly when they involve one’s own self.”
Dave Sifry, on making the tough decision to resign as CEO, even though his company has yet to identify a replacement, Technorati Weblog, 16 August 2007
“Independent Web publishers have been successful in creating great quality content and attracting loyal and passionate audiences, but they have been less effective in attracting national advertisers due to their limited individual size.”
Former PlanetOut president Mark Elderkin, on launching a gay online-ad network to compete with his old company, MarketWire, 14 August 2007
“Google is now taking only small steps that are undetected or ignored by the mass population of search users.”
Larry Freed, CEO of ForeSee Results, on an analysis his firm did of users’ satisfaction with the work of Googlers, Search Engine Land, 14 August 2007
“You assume in the beginning that a mention on the ‘Today’ show will drive tremendous traffic, but it’s not that easy.”
NBC Universal executive Beth Comstock, on discovering that television viewers don’t become Web surfers at the snap of her fingers, The New York Times, 13 August 2007
Ditherati: See the Digerati Dither, Daily 
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