COFFEE FOR THE HACKER TOURIST

“It’s not about the fastest computer, or having the most wickedly awesome graphics generator. It’s about that person from Norway who stumbles into your cybercafe and can read his email and send it back home.”

Josh Cook, owner of Boston cybercafe Designs for Living, skipping over the inconveient fact that his target market of Norwegian travelers may not support a large business, be, 19 August 1999

BUT IS IT A BUG, OR A FEATURE?

“We don’t see this as a flaw. It is a concern.”

Reciprocal CTO Allen Beckerdite, reacting to the publication of a hack that disables the anti-piracy scheme his company built for Microsoft’s online music format, Wired News, 18 August 1999

NO PROFIT GROWS WHERE IS NO PLEASURE TA’EN

“Most of our investors got involved because they liked the product and they liked us. They saw us as a force for good on the Web.”

Steven Johnson, Feed cofounder, on his site’s sudden embarrassment of profits, Village Voice, 18 August 1999

RESISTANCE IS RETAIL

“The consumer acceptance of biometrics has been very solid. There has not been a lot of resistance from customers.”

Rick Norton, executive director of the International Biometric Industry Association, on Levi’s Orwellian introduction of fingerprint identification in new jean-fitting kiosks, Wired News, 16 August 1999

I BET YOU SAY THAT TO ALL THE PORTALS

“We look at loyalty not as function of exclusive loyalty, but the frequency of visits over time. Loyalty doesn’t mean lack of promiscuity.”

Excite@Home senior vice president Joe Kraus, explaining why Excite.com’s registered-user reports are better fodder for the site’s Lola Pandora talk show than for serious Web-site metrics, News.com, 16 August 1999