UNFORTUNATELY, IT’S FULL OF KOOL-AID

“If you want my basic assessment here, the glass is three- quarters full.”

Microsoft chairman Bill Gates, on eviscerating Longhorn to avoid further delays in the operating system’s ship date, News.com, 27 August 2004

THE NONFACTUAL KIND OF FACTUAL INFORMATION, THAT IS

“Our customers continue to value information comparing the various vendor technology offerings. We believe it is important to continue to provide this kind of factual information.”

Microsoft UK manager Tracey Pretorius, on a finding by British advertising regulators that its ads claiming Linux was more expensive were misleading, eWeek, 25 August 2004

THE BAD ATTITUDE ON BOARD IS STILL FREE

“If you still want free, free is available.”

Northwest Airlines executive Tim Griffin, on charging flyers with the temerity to book a flight anywhere but his employer’s website, The New York Times, 25 August 2004

GARBAGE IN, GARBAGE OUT

“The Internet promises infinite variety and possibility, and yet delivers, over and over again, the same thing.”

Online dater Karina Longworth, on collaboratively filtering herself into a corner, USA Today, 23 August 2004

WHY’D’YA HAVE TO GO AND MAKE THINGS SO COMPLICATED?

“Any time you raise a complicated issue, you’re going to have opposing views. We are not forcing anyone to do anything; we are just providing another choice.”

RealNetworks chief strategy officer Richard Wolpert, on his company’s failed attempt to rally public opinion against Apple, Wired News, 23 August 2004