THE PIERCINGS IN THE USER INTERFACE ARE SOMETHING OF A TURNOFF

“Being an alternative browser in today’s market is a challenge.”

Mozilla Foundation president Mitchell Baker, on persuading people to surf on the wild side, News.com, 9 November 2004

THE BLUE SCREEN OF DEATH, NOW AVAILABLE IN YOUR LIVING ROOM

“This is going to fundamentally change people’s perspective on television.”

Microsoft executive Moshe Lichtman, on entering the cable set-top market, Seattle Times, 9 November 2004

NOT-SO-HIGH STREET

“The Internet is making retail highly competitive because it gives the consumer so much power.”

Industry analyst James Roper, on e-commerce’s contribution to Britain’s low inflation, News.com, 8 November 2004

OFFSURE

“It’s ridiculous for us to say, ‘We’ll sell products in India … but don’t put any jobs there.'”

Dell CEO Kevin Rollins, glossing over the fact that his Bangalore workers are answering calls from customers in Milwaukee, not Mumbai, News.com, 5 November 2004

IF WE WANTED YOUR OPINION, WE’D GIVE IT TO YOU

“We give all Apple products a rating of ‘5 Apples’ because we think they’re great.”

An anonymous author of an Apple Store FAQ list, explaining why the company trusts customers to review only items made by other manufacturers, News.com, 4 November 2004