THE FIRST STEP IS ADMITTING YOU HAVE A PROBLEM

“The challenges are substantial, but the opportunity to make Google more collaborative and relevant to users wherever they are is enormous.”

The developers behind Google’s social network, openly admitting they have a problem with relevance, Google+ Developers, 20 March 2013

INBOX ZERO-ZERO-ZERO-ZERO-ZERO-ZERO-ZERO-ZERO

“We’re thrilled with the outcome, we’re thrilled for the team.”

Mailbox investor Saar Gur, on selling the email-app startup to Dropbox at a rumored price tag of $100 million, The Next Web, 15 March 2013

WE’RE HIRING FOR GOOGLE’S MINISTRY OF LOVE

“We’re getting closer to a world where technology takes care of the hard work—discovery, organization, communication—so that you can get on with what makes you happiest … living and loving.”

Google CEO Larry Page, on how he fired Andy Rubin as Android boss in the name of love, The Official Google Blog, 13 March 2013

MAYBE WE SHOULD HAVE SPLURGED ON THE UPGRADE

“It’s like flying a plane, and you’re trying to find the right altitude and you’re doing it with a four-year-old company and four-year-old processes and four-year-old systems.”

Groupon co-CEO Eric Lefkofsky, offering a not-so-reassuring mix of metaphors for how he’s steering the daily-deals company, Fast Company, 13 March 2013

GOT MY MIND ON MY MONETIZATION AND MY MONETIZATION ON MY MIND

“They put so much monetization around grabbing people’s attention with sensationalist headlines and juicy tweets.”

Microsoft social-media researcher Danah Boyd, on the problem of journalists cyberbullying their audience into reading stories about cyberbullying, Poynter, 12 March 2013