WE DON’T SELL YOUR INFORMATION — WE GIVE IT AWAY

“Obviously, EarthLink is cooperating with authorities in this matter. We only provided specific information. It’s not an invitation to monitor everyone’s e-mail traffic.”

EarthLink spokesman Dan Greenfield, on the company’s accession to government demands to monitor private Internet communications on its network, The Wall Street Journal, 13 September 2001 (paid subscription required)

MISSING IN INTERACTION

“While the network TV stations blather, the Internet carries the news and connects the masses in a true interactive sob.”

Professor Donna Hoffman of Vanderbilt University, on the Web’s ability to convey emotion, The New York Times, 12 September 2001

SPEECHLESS

“All of us at Amazon.com are deeply saddened by the recent tragedies in New York City, Washington, D.C., and southwestern Pennsylvania, and we extend our sympathies and condolences to those affected. You can support relief efforts by making a donation.”

Ditherati encourages its subscribers to donate to the Red Cross, Amazon.com, 11 September 2001

FLOP TALK

“It’s not a flop. It’s just a delayed success.”

Steven Elterich, president of Fidelity’s online division, on how he doesn’t consider the company’s foray into wireless trades an abject failure, despite the fact that customers only trade stocks 450 times a day on their Web phones, The Wall Street Journal, 10 September 2001

LIVE THROUGH THIS

“There always will be a certain amount of piracy and we can live with that. We see litigation as a last resort. We’re not going to sue our way through the Internet.”

RIAA lawyer Amy Weiss, on the difficulty of quashing will-o’-the-wisp file-sharing networks that trade in copyrighted music, SiliconValley.com, 4 September 2001