FEAR, UNCERTAINTY, AND TOUT

“I don’t think we should have expectations that we will have people lined up at midnight to buy a copy, necessarily, despite the fact that Longhorn is a huge deal.”

Microsoft CEO Steve Ballmer, managing expectations down for his company’s next big product, News.com, 7 June 2005

ANOTHER DIVORCE DUE TO INCOMPATIBILITY

“Mac OS X has been leading a secret double life.”

Apple CEO Steve Jobs, on his company’s flirtations with Intel behind IBM’s back, PCWorld.com, 6 June 2005

STOP, COLLABORATE, AND LISTEN

“Podcasting is the largest self-service anthropology project under way.”

Filmmaker Jason Scott, on wasting 340 gigabytes of perfectly good hard drive space on an archive of people too stupid to figure out how to type their thoughts, Wired News, 2 June 2005

SUING OUR CUSTOMERS IS SO OVER; NOW WE’RE JUST GOING TO PISS THEM OFF

“The casual piracy, the schoolyard piracy, is a huge issue for us.”

Sony BMG executive Thomas Hesse, on the music company’s new plan to install digital rights management on its CDs, News.com, 31 May 2005

ANY COLOR YOU WANT, AS LONG AS IT’S PROPRIETARY

“At Sony, we believe what customers really want is choice.”

Sony executive Ellen Glassman, on the design philosophy that produced an MP3 player that didn’t even play MP3s, Fast Company, June 2005

http://www.fastcompany.com/magazine/95/fast-talk.html