IT’S PERCEPTION VERSUS REALITY, AND REALITY’S WINNING

“We must also work to change a number of customer perceptions, including the views that older versions of Office and Windows are good enough, and that Microsoft is not sufficiently focused on security.”

Microsoft CEO Steve Ballmer, addressing employees on the urgent need to deceive customers more aggressively, News.com, 6 July 2004

IF YOU DON’T HAVE ANYTHING NICE TO SAY, TALK ABOUT DAVE WINER

“There are lulls where nothing seems interesting, where people are just talking about Dave Winer again, and I say, what the f—.”

Blogger Jason Kottke, on the blogosphere’s equivalent of smog, Wired News, 8 July 2004

EVENT MANAGER

“I believe that it’s a notable event when the largest OEM in the world agrees to ship a new desktop Linux product.”

Domain-name speculator turned Linux distributor Michael Robertson, extolling a Dell deal that didn’t quite happen as he described, PC Pro, 7 July 2004

VOIP, THERE IT IS

“The Internet has obliterated the concept of long distance.”

Jonathan Askin, general counsel of Internet-calling firm Pulver.com, on the need to switch from being overcharged by telcos to being overcharged by voice-over-IP startups, Wired News, 6 July 2004

WALK THE WALKMAN

“I don’t know if we can take this market back in a year … But this launch is our message that we will work hard to put an end to the dominance by just one company.”

Sony president Kunitake Ando, on trying to get “Walkman” to translate as “iPod,” Reuters, 1 July 2004

http://www.reuters.co.uk/newsArticle.jhtml?type=technologyNews&storyID=5563227