NO MORE FRIENDS AND FAMILY

“I was thinking about clearing off my desk and trying to get home for dinner.”

Convicted investment banker Frank Quattrone, explaining what he was thinking when he sent an email instructing underlings to “clean up” their files, San Francisco Chronicle, 4 May 2004

OUR PRODUCT ROADMAP: FEAR, UNCERTAINTY, AND DOUBT

“I can’t speak to what … Longhorn will be.”

Microsoft product manager Mario Juarez, displaying a charming coyness on what, exactly, his colleagues will be up to for the next two years, News.com, 5 May 2004