PATCHWORK GUILT

“When we see the opportunity to ship one set of files that contain multiple fixes, we really attempt to do that.”

Microsoft security manager Stephen Toulouse, on his employer’s plans to keep customers so busy installing patches they don’t have time to ask what was broken about its software, Computerworld, 16 April 2004

GET YOUR OWN DAMN MAGAZINE

“What if you received a magazine that only had stories and ads that you were interested in and pertained to you? That would be a magazine that everyone would want to read.”

Reason editor Nick Gillespie, on using databases to create entirely new opportunities to snoop on your neighbors, The New York Times, 5 April 2004

NO. 3: DELEGATE

“Any executive in Silicon Valley realizes that the No. 1 job is to innovate and No. 2 is to communicate.”

Sun president Jonathan Schwartz, on his plans to have other people do the actual work, San Francisco Chronicle, 13 April 2004

THE ZEN OF SEARCH

“Our philosophy is there’s no need to do anything.”

Google technology director Craig Silverstein, on his employer’s indifference to attempts to manipulate its Web index, USA Today, 11 April 2004

THIS INBOX FOR RENT

“We think it’s an absolute invasion of privacy. It’s like having a massive billboard in the middle of your home.”

California state senator Liz Figueroa (D.-Logitech), imploring Google not to insert ads in its free Web-based email service, Forbes.com, 12 April 2004