QUALITY IS JOB #157

“There’s a balance between getting the security patch out as quickly as possible against the fact that we want to do the best quality testing on that patch.”

Microsoft security advisor Stuart Okin, on why it’s better to take a long time fixing a problem than to get it right in the first place, The Guardian, 14 February 2004

STAY AWAY FROM MY SOFT INTERACTION POINT

“It’s the whole golf and business thing. Or the water cooler in business, where you have those soft interaction points. People connect as people, not just as business entities.”

Ryze CEO Adrian Scott, on how social networking sites can make work relationships even creepier, The New York Times, 9 February 2004

PUTTING THE “OW” IN “OUTSOURCING”

“It smacks of retaliation that, ‘If you don’t open up, we will impose restrictions.’ The U.S. has to realize that by outsourcing, its companies remain competitive and save jobs.”

Indian external affairs minister Yashwant Sinha, decrying the notion that the U.S. might want India to open up its markets to trade while shelling out billions for outsourcing services, The New York Times, 9 February 2004