“The better the relationship, the faster we can fix a problem.”
SAP CEO Hasso Plattner, on the German enterprise-software company’s strict no-whining rules for customers with troublesome installations, PC Week Online, 10 November 1999
“The better the relationship, the faster we can fix a problem.”
SAP CEO Hasso Plattner, on the German enterprise-software company’s strict no-whining rules for customers with troublesome installations, PC Week Online, 10 November 1999