HOW TO SPEND OTHER PEOPLE’S MONEY 101

“Fifteen years ago, if your company failed, it was a black mark on your resume. Now venture capital firms almost prefer it. You’ve got your scars, and you’ve learned some hard lessons.”

Steven Baloff, a venture capitalist at Advanced Technology Ventures, on the diminishing returns of the school of hard knocks, The New York Times, 20 September 1998

CHURN IS GOOD

“I believe you have to change your company almost every two years. That’s how you gain market share.”

Cisco CEO John Chambers, on how revising his org chart improves his stock chart, Upside Online, 9 September 1998

THERE’S NO SUCH THING AS FREE EMAIL

“This had nothing to do with the Lycos deal.”

Excite executive vice president Brett Bullington, on why his company’s decision to drop WhoWhere as a free-email provider had nothing to do with its recent purchase by Lycos, an Excite competitor, News.com, 21 September 1998

AOL IS HARD — LET’S GO SHOPPING!

“We thought people would run away screaming. Yet millions of people have sat through it, and we’re like, oh my gosh!”

America Online spokesperson Jeanie Ryan, offering deep commentary on the hour-long download time of AOL’s latest client software, The New York Times, 17 September 1998

CLASS WARFARE

“The thing that disappoints me the most about Bill Gates and Microsoft is not so much their ethics as the fact that they have no class. It’s just so disheartening.”

Palm Computing cofounder Donna Dubinsky, who found her competitor’s use of “Palm PC” to describe its handheld computers just indescribably tacky, Salon Magazine, 16 September 1998