BUT SMOKE AND MIRRORS ARE THE SOFTWARE BIZ’S BEST PRACTICES

“‘Community’ today is what ‘content’ was on the Web last year: smoke and mirrors for companies that have not figured out how to provide useful services to their customers.”

Seth Goldstein, managing corporate princelet of CKS SiteSpecific, Forbes Digital Tool, 6 February 1998

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BANDWIDTH IS HARD. LET’S GO SHOPPING!

“I think we have proven over time that acquisitions are a core competency of ours.”

John Sidgmore, chief operating officer of MCI/WorldCom/MFS/UUNet, on his company’s growth-for-growth’s-sake philosophy, News.com, 4 February 1998

CHAOS IMPOSED FROM ON HIGH SOUNDS MORE LIKE IT

“The most interesting question is not whether we have chaos on the Internet, but where order will come from — the top down or the bottom up.”

David Johnson, director of the Aspen Institute’s Internet policy project, on the various schemes to rework the Net’s domain names to include the ever-so-useful and globally conscious .firm, .store, and .web hierarchies, Salon Magazine, 3 February 1998