WHERE’S THE “INSERT FIST” BUTTON?

“By putting a personality onscreen that winks at you and can smile at you, we are expanding the interface to allow for very natural ways for people to share information with the computer.”

Tandy Trower, director of Microsoft’s advanced user interface design group, on the resurrection of Bob as “Microsoft Agent,” New York Times CyberTimes, 2 October 1997

IT’S NOT THAT WE’RE FLAILING FOR A BUSINESS MODEL

“It’s not because banners aren’t a good source of revenue, because they are. It just seems that commerce is the next right step for us.”

Rick Boyce, Wired Digital’s senior VP of advertising and commerce, on HotBot’s new Shop Wired cobranding venture, Advertising Age, 29 September 1997